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A Born Leader MANDEEP MAITRA Country Head - HR HDFC Bank Ltd. Mandeep Maitra comes with over 19 years of experience. She has done her Bachelors in Psychology Honours from Lady Sriram College, Delhi University & Masters in Personnel Management & Industrial Relations from Tata Institute of Social Sciences, Mumbai. She started her career with Eicher Tractors at Parwanoo where she played a lead role in Eicher's modernisation programme. She then moved to ANZ Grindlays Bank where she was first responsible for the Investment Banking segment and then moved on to head the HR Function for Retail Banking on a Pan India basis. Besides handling complete breath of HR Functions, she managed critical people issues during tough times like the scam in 1992. This was followed by a three-year stint at Arthur Andersen at a Senior Management level. The job entailed being part of a core team which looked into strategic HR initiatives and Best People Practices across Europe, Middle East & Asia. In 1999, she moved to Timesbank as Head HR. Eight months after joining Timesbank the merger with HDFC Bank got announced. She was appointed as Head–Human Resources for the merged entity. In her words, handling the “People & Culture” issues related to the merger successfully was a real professional ‘high’. As Country Head–Human Resources at HDFC Bank, which has received numerous International and National Awards since 2000, Mandeep is the only woman to have broken the glass ceiling in the Bank and reached this level. She is known to be the architect of the HR function in HDFC Bank. As part of the Senior Management team, she has steered HDFC Bank in the list of Top 10 companies of “The Best Companies to Work for in India” (rated by BT Mercer Survey 2005) in just five years. In the last six years the Bank has grown from less than 2000 people to over 33000 employees spread over 753 branches in over 330 cites.
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